Find answers to common questions about buying shipping labels with cryptocurrency
We accept Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Bitcoin Cash (BCH), Dogecoin (DOGE), and USD Coin (USDC). All payments are processed securely through our cryptocurrency payment systems.
After your payment is confirmed, you'll receive tracking numbers for all your shipments. You can track packages using our tracking page, or by searching for your order using your email address or order ID.
We support USPS, FedEx, UPS, DHL, and Canada Post. You can choose specific carriers or see rates from all available carriers when getting shipping quotes.
No, you can use our service without creating an account. However, creating an account allows you to save your shipping history, access labels even after URLs expire, and get faster checkout.
We automatically provide labels in multiple formats: PNG (for viewing), PDF (for printing), ZPL (for Zebra thermal printers), and EPL2 (for Eltron thermal printers). All formats are included with your purchase.
You have 60 minutes to complete your cryptocurrency payment. After payment is detected, we allow up to 45 minutes for network confirmations before processing your order.
Unused labels may be refunded within 14 days of purchase. Contact us through our support page with your tracking number or order number and a cryptocurrency address for the refund.
We do not offer insurance coverage. All insurance and claims should be handled directly with the shipping carrier. Each carrier has their own insurance and claims process.
Yes, we support international shipping. For international shipments, you'll need to provide customs information including item descriptions, values, and weights for customs declarations.
All labels are automatically backed up to our cloud storage for reliable long-term access. Even if external URLs expire, you can always access your labels through your order history or by searching for your order.
Labels can be printed on standard 4x6 label paper or regular 8.5x11 paper. We provide multiple formats to ensure compatibility with your printer. PDF format works best for most home printers.
Yes, all cryptocurrency payments are processed through secure payment gateways. We never store your private keys or wallet information. Payments are direct from your wallet to the payment processor.